Imazen Websites Privacy Policy 2.0

Updated 

1. Purpose

The purpose of this Privacy Policy is to inform you about the types of information we gather about you when you visit our websites or use our Services, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct, the information. NOTE: Our customer account portal, checkout pages, and product subscriptions have a separate privacy policy which can be found at https://imazen.io/legal/subscription-privacy.

2. Definitions

  1. “Services” shall collectively mean the https://imazen.io website and related documentation sites.
  2. “Service” shall mean the https://imazen.io website.
  3. “We”, “Us”, “Imazen”, and “Our” shall refer to the organizations and individuals providing the Service to you, including Lilith River.
  4. “Agreement” shall refer to this Privacy Policy.
  5. “You” and “User” shall refer to the individual accessing or using the Service.

3. Age Restriction

The Services are exclusively for the use of individuals who are at least 18 years old and may not be used by minors under 18 years of age.

4. Contact Information

If you have any questions about this Agreement or wish to exercise your rights, please contact us:

Email: privacy@imazen.io

Mailing Address:

Imazen LLC
2093 Philadelphia Pike #1555
Claymont, DE 19703

5. Description of Services

We provide several services, each of which collects different information and is subject to different privacy policies.

  1. https://imazen.io
  2. https://account.imazen.io: A separate privacy policy governs customer subscriptions, product use, and the portal.
  3. https://imageflow.io: This website is out of scope for this Privacy Policy.
  4. https://imageresizing.net: This website is out of scope for this Privacy Policy.
  5. https://docs.imageflow.io: This website is out of scope for this Privacy Policy.
  6. Email communications: Email communications are not subject to this Privacy Policy.

6. Information Collected

We may collect the following types of information:

  • Personal Data: Information that identifies you as an individual, such as your name, email address, and IP address.
  • Usage Data: Information about how you use our Services, such as pages visited, time spent on pages, and clickstream data.
  • Technical Data: Information about your device and internet connection, such as browser type, operating system, and Internet Service Provider.

We endeavor to minimize the collection of personally identifiable information and avoid the use of cookies where possible.

We process your personal data based on the following legal grounds:

  1. Consent: Where you have given explicit consent for us to process your personal data for specific purposes.
  2. Legitimate Interests: Processing is necessary for our legitimate interests to provide and improve our Services, provided that your interests and fundamental rights do not override those interests.
  3. Compliance with Legal Obligations: Processing is necessary for compliance with legal obligations to which we are subject.

8. Your Rights Under Data Protection Laws

Under applicable data protection laws (such as GDPR), you have the following rights:

  1. Right to Access: You have the right to request copies of your personal data.
  2. Right to Rectification: You have the right to request correction of any inaccurate or incomplete data we hold about you.
  3. Right to Erasure: You have the right to request deletion of your personal data under certain conditions.
  4. Right to Restrict Processing: You have the right to request that we limit the processing of your personal data under certain circumstances.
  5. Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
  6. Right to Object: You have the right to object to the processing of your personal data under certain conditions.
  7. Rights Related to Automated Decision-Making: We do not engage in automated decision-making or profiling.

To exercise any of these rights, please contact us using the information provided in Section 4.

9. How We Use This Information

We collect and use your information for the following purposes:

  1. Service Provision: To provide, maintain, and improve our Services.
  2. Service Improvement: To understand how you use our Services so we can enhance them.
  3. Communication: To notify you of updates, security breaches, or changes to our Services, with your consent where required.
  4. Safety and Security: To ensure the security and integrity of our Services, including fraud detection and prevention.

We will obtain your consent before using your information for purposes other than those set out in this Privacy Policy.

10. Information Sharing

We do not share your personal information with companies, organizations, or individuals outside of Imazen except in the following cases:

  1. With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
  2. For External Processing: We share information with trusted third-party service providers who process it for us, based on our instructions and in compliance with this Privacy Policy.
  3. For Legal Reasons: We will disclose your information if required to do so by law or in response to valid requests by public authorities.
  4. Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred.

11. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. The retention period may vary depending on the nature of the data and the purposes for which it is processed. We will retain and use your information to the extent necessary to:

  • Comply with our legal obligations.
  • Resolve disputes.
  • Enforce our agreements.

Third-party services may have different retention policies.

12. Data Security

We take reasonable measures to protect your personal data, and avoid collecting or storing it uneccessarily in the first place. We select third-party services that advertise GDPR and CCPA compliance.

13. International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your jurisdiction where data protection laws may differ. The third-party services we use may store data in various locations globally and you should review their privacy policies to understand how they handle your data.

By using our Services, you consent to the transfer of your data under these safeguards.

14. Third-Party Services

The Service uses third-party services to provide functionality. These services may have access to your information. We recommend reviewing their privacy policies:

  1. Plausible Analytics: Plausible’s Data Policy
  2. Cloudflare: Cloudflare’s Privacy Policy
  3. Amazon AWS: AWS Privacy Notice
  4. Microsoft Azure: Microsoft Privacy Statement
  5. DigitalOcean: DigitalOcean Privacy Policy
  6. Vercel: Vercel Privacy Policy
  7. Carrd: Carrd Privacy Policy
  8. GitHub Pages: GitHub Privacy Statement

These third parties may process your data according to their privacy policies and may store data in various locations globally.

15. Response to Do Not Track Signals

Our Services do not respond to Do Not Track (DNT) signals. We do not track users over time and across third-party websites.

16. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal data, please contact us, and we will take steps to remove such information.

We believe in transparency about how we collect and use data. This policy provides detailed information about how and when we use cookies.

Cookies are small text files placed on your device by websites you visit. They are used to make websites work efficiently and provide information to the site owners.

17.2 How Do We Use Cookies?

We currently do not use cookies on our website. We may use essential cookies in the future, but we will not use them for advertising or tracking purposes.

17.3 Cookies We Do Not Use

We do not use “non-essential” cookies like analytics cookies or advertising cookies. We do not track your online activities over time or across third-party websites.

Since we do not use cookies, we do not require your consent to place them. If this changes in the future, we will update this policy accordingly and obtain your consent where required.

We will obtain your explicit consent before collecting personal data where required by law. You have the right to withdraw your consent at any time by contacting us using the information provided in Section 4.

19. Opt-Out Options

We do not perform any data processing that would require user consent. If this changes in the future, we will update this policy accordingly and obtain your consent where required.

20. Changes to This Privacy Policy

We may update this Privacy Policy. Changes will be posted on this page with an updated revision date.

21. Dispute Resolution

If you have any complaints regarding our compliance with this Privacy Policy, please contact us first. We will respond to your complaint promptly. If you are not satisfied with our response, you may have the right to lodge a complaint with a data protection authority in your jurisdiction.

22. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict of laws principles. Any disputes arising under or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Colorado.

23. Limitation of Liability and Disclaimer of Warranties

By using the Services, you agree to the following:

  1. Limitation of Liability: To the maximum extent permitted by law, Imazen LLC, including its developers, administrators, and affiliates, shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your access to or use of the Services.

  2. Disclaimer of Warranties: The Services are provided on an “as is” and “as available” basis without any warranties of any kind. We do not guarantee the accuracy, reliability, completeness, or timeliness of our Services or content.

24. Severability

If any provision of this Privacy Policy is held invalid or unenforceable, the remaining provisions will remain in effect.

25. Your Acceptance

By using or accessing the Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.